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Listen to Coaching Skills for High Performance Excerpts
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Part 1: Coaching Skills for High Performance Intro
Topics:
- The Comfort Zone, The Panic Zone
- The Learning Zone, the Sherpa Zone
- Stepping out as a Leader
- Your Traits as a Manager
- Personal Accountability
Part 2: Coaching Skills - Setting Expectations
Topics:
- Setting Expectations
- Getting Ready
- Four Critical Questions
Part 3: The Coaching Leader
Topics:
- Asking Great Questions
- Your Words do the Work
- Silence and Dead Air
- Avoid 'Owning' Issues
Part 4: Coaching Managers Ask Great Questions
Topics:
- Asking Questions that count
- Don't Ask Unless You Care
- Care About the Answer
- Care About the Person
Part 5: Coaching Leadership and Creating Accountability
Topics:
- Accountability
- Who's Involved?
- Who Are You Accountable To?
- What Are You Accountable For?
- Spending Time With the Right People
Part 6: Leaders Who Listen
Topics:
- Being an Effective Listener
- Making the Impression
- Body Language
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